Privacy Policy

Learn how we collect, use, and protect your personal information

Privacy Policy

Last updated: January 2024

Introduction

At Readceipt, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our receipt processing service. Important: We do not store receipt images or extracted data from your receipts.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Account Information: Name, email address, password
  • Payment Information: Billing address, payment method details (processed securely by our payment providers)
  • Profile Information: Profile picture, preferences, settings

Receipt Processing

  • Real-time Processing: Receipt images are processed in real-time using OCR technology
  • No Storage: Receipt images and extracted data are not stored on our systems
  • Processing Logs: Basic processing statistics for service improvement (no personal data)
  • Usage Data: General service usage patterns (anonymized)

Technical Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Analytics: Pages visited, time spent, click patterns (anonymized)
  • Cookies: Session cookies, preference cookies, and analytics cookies

How We Use Your Information

We use your information to:

Provide Our Service

Process your receipts in real-time and return extracted data immediately

Improve Our Platform

Analyze anonymized usage patterns to enhance our OCR technology and user experience

Communicate With You

Send service updates, security alerts, and respond to your inquiries

Ensure Security

Detect and prevent fraud, abuse, and unauthorized access to accounts

Data Processing and Storage

OCR Processing

  • Receipt images are processed using advanced OCR and AI technology in real-time
  • Processing may involve third-party AI services that comply with our privacy standards
  • Receipt images and extracted data are not stored after processing
  • Results are returned immediately and then discarded from our systems

Data Security

We implement industry-standard security measures:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access to authorized personnel only
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Cloud hosting with enterprise-grade security

Data Location: Your data is stored in secure data centers with appropriate regional compliance measures.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these limited circumstances:

Service Providers

We work with trusted third-party providers for:

  • Cloud hosting and storage
  • Payment processing
  • Email delivery
  • Analytics and monitoring

We may disclose your information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Respond to government requests

Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

  • View all personal data we have about you
  • Download your receipt data in common formats
  • Request a copy of your information

Correction and Updates

  • Update your account information anytime
  • Correct inaccurate extracted receipt data
  • Modify privacy preferences

Deletion Rights

  • Delete individual receipts or extracted data
  • Request complete account deletion
  • Right to be forgotten (where applicable)

Communication Preferences

  • Opt out of promotional emails
  • Control notification settings
  • Manage cookie preferences

Data Retention

Account Data

We retain only your basic account information (email, name, subscription details) for as long as your account is active or as needed to provide services.

Receipt Data

  • Receipt images and extracted data are not stored
  • Processing is done in real-time with immediate results
  • No receipt data is retained after processing

Account Deletion

  • Account deletion removes all stored account data within 30 days
  • No receipt data to delete as none is stored

Some data may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.

Cookies and Tracking

Essential Cookies

Required for basic functionality like user authentication and session management.

Analytics Cookies

Help us understand how users interact with our service to improve the experience.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie preferences through your browser settings or our cookie preference center.

International Data Transfers

If you're outside our primary jurisdiction, your data may be transferred internationally. We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Adequacy decisions
  • Privacy Shield frameworks (where applicable)

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will:

  • Notify you of material changes via email
  • Post updates on our website
  • Update the "Last modified" date
  • Maintain previous versions for reference

Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal data:

Privacy Inquiries

Regional Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information. Note: We do not sell personal information and do not store receipt data.

European Union (GDPR)

EU residents have rights under the General Data Protection Regulation, including access, rectification, erasure, and data portability rights. Since we don't store receipt data, these rights apply only to basic account information.

Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

For region-specific privacy requests, please contact us using the information above.

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